Store Information
Payment Methods
Credit/debit cards through the checkout
We now have the option of
Bank transfer (instructions sent at checkout)
Please note, orders will not be made up until payment has cleared
Shipping
Domestic NZ -We ship using NZ Post. $6.5 standard and $11 Rural.
Free standard shipping over $150
Free rural shipping over $200
With standard shipping your package will be send within 2 weeks and then standard shipping times apply which is 1-2 days for standard and 3-5 days for rural.
Pick Up -If you would like to pick up from Whitby, Porirua, please select this option at checkout. You will be contacted to arrange pick up once your order is ready.
International - Australia- We ship using NZ Post tracked service which is currently taking 2-3 weeks. $15NZD
The rest of the world we ship using NZ Post tracked service which aims for a 4 week delivery time. This could be longer due to the current delivery issues. If you have a set date you need your order by, please Contact Us for your options. $30NZD
Order Times
Some products will be ready to send and others are made to order. Please allow up to 2 weeks for make time and postage.
You will be notified when your order has been sent.
If you require a shorter time frame please Contact Us and we can let you know what is ready to send or what can be made up quickly.
You can make a note at check out for when you need your order to make sure you receive it on time. We will do our best to accommodate any requests.
Return & Exchange Policy
Most items are made to order and can not be returned for change of mind.
If there are any issues with your order, please Contact us as soon as possible and we can find a resolution.
Wholesale Enquiries
If you would like to look at selling our products please Contact Us to discuss further.
Customisations
Fabric
We have a range of fabrics and can mix and match prints and reverse colours subject to availability. If you have an idea of what you would like please Contact Us.
If you have a theme or motif you are wanting in one or more of our products we would love to hear from you and we will keep it in mind for future prints or can look at a custom order especially for you.
Trims
We have a range of ribbons for our taggy toys or trims for blankets so if you would like to change any of the colours you can put a message in with your order or Contact Us for options and we will accommodate where possible.
Decals/ names
If you would like extra details, a different look or something special, Contact Us and we can look at options and prices.
Special Makes
If you would like a special item made in one of our fabrics, Contact Us and we can look at options and prices.